Assistant Store Manager

Company: Hispanic Alliance for Career Enhancement
Location: Culver City
Posted on: April 29, 2025

Job Description:

Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, a strong track record of success and growth. Our focus is on bringing customers high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:

• Success: Our team pursues excellence while learning and evolving.
• Career growth: We develop industry-leading talent because Ross grows when our people grow.
• Teamwork: We work together to solve hard problems and find the right solutions.
• Our commitment to Diversity, Equality & Inclusion, and our community: We celebrate diverse backgrounds, identities, and ideas, believing our differences make us stronger. We strive to be a positive force in our community.Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. In 2023, we achieved revenues of $20.4 billion and are a Fortune 500 company committed to providing an inclusive work environment with continuous learning and development opportunities.GENERAL PURPOSE:Responsible for managing and supervising all areas assigned by the Store Manager, following policies related to Customers, Associates, and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager leads the entire Store operation to ensure standards and best practices are met.ESSENTIAL FUNCTIONS:
• General Operating Requirements: Leads company best practices, analyzes store reports, ensures proper scheduling, compliance with regulations, and manages payroll administration.
• Organizational Development: Assists in recruiting, hiring, training, and developing Associates, and handles employee relations issues.
• Expense Control: Monitors expenditures, manages payroll hours to plan, and controls costs.
• Maintaining a Safe & Secure Environment: Prioritizes safety, ensures emergency procedures are known, and maintains safety policies.
• Customer Service: Provides respectful, courteous, and professional service, supervises and coaches Associates in customer service.
• Personal and Store Brand: Represents the company brand, maintains a professional appearance, and ensures a clean, organized store environment.
• Merchandise Processing and In-Store Marketing: Oversees merchandise recovery, organization, and markdowns, ensuring presentation aligns with guidelines.
• Loss Prevention: Trains staff on loss prevention, safeguards assets, and leads inventory processes.COMPETENCIES:

• Customer Focus
• Motivating Others
• Drive for Results
• Conflict Management
• Managing and Measuring Work
• Communication
• Hiring and Staffing
• OrganizingQUALIFICATIONS AND SKILLS:
  • At least two years of retail Store or Assistant Store Manager experience.
  • Ability to supervise, motivate, and communicate positively with staff.
  • Strong multitasking, prioritization, and independent judgment skills.
  • High-quality customer service skills.
  • Fluency in English.
  • Availability to work evenings and weekends.
  • Basic math skills used in retail.PHYSICAL REQUIREMENTS/ADA:
    • Ability to use store equipment, stand, walk, bend, squat, reach, and lift over 25 lbs.
    • Ability to perform janitorial and store-related tasks.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.COMPENSATION AND BENEFITS:The base pay range is $20.87 - $27.45, depending on experience, skills, qualifications, education, certifications, seniority, and location. This role offers additional benefits, including insurance programs, employee discounts, retirement plans, stock purchase options, and various employee assistance programs.
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Keywords: Hispanic Alliance for Career Enhancement, Buena Park , Assistant Store Manager, Hospitality & Tourism , Culver City, California