Business Systems Analyst, Workplace Products
Company: The Regents of the University of California on beh
Location: Los Angeles
Posted on: October 3, 2024
Job Description:
Department SummaryThe Collaboration, Productivity, & Workplace
Products team conceives, configures, monitors, defines, tests,
delivers, monitors, optimizes, and refines human resources products
and application technologies, including but not limited to mobile
and web applications, collaboration tools, CRM products,
budget/financial management products, HR applications, and other
services. This department also works to optimize user experience,
address digital accessibility needs, and establish the highest
standards of quality assurance and release management for UCLA's
administrative applications and technologies.Position SummaryThe
Business Systems Analyst, Workplace Products will help define,
test, and deliver Workplace products to maximize business value.
The Business Analyst, Workplace Products will conduct customer
research and collaborate with key stakeholders across the
organization to gather business requirements and help translate
them into functional and technical requirements. Through the use of
various analytical tools and methodologies, they will identify
trends and opportunities that can drive innovation and efficiency
in UCLA's technological offerings. In addition, they will
contribute to the strategic planning process by providing insights
and data-driven recommendations to help shape the university's IT
roadmap. This role will also support the product team's delivery
and sustainment of an excellent end-to-end customer experience.The
Business Systems Analyst, Workplace Products will positively impact
UCLA's operations and culture by enabling University stakeholders
to effectively leverage Workplace products and applications. This
team member will advance the University's mission by delivering
exceptional information technology services comprehensively and
consistently across faculty, staff, and students. This role will
execute UCLA's vision while modeling UCLA's culture and
values.Salary & Compensation*UCLA provides a full pay range. Actual
salary offers consider factors, including budget, prior experience,
skills, knowledge, abilities, education, licensure and
certifications, and other business considerations. Salary offers at
the top of the range are not common. Visit to discover benefits
that start on day one, and to calculate the total compensation
value with benefits.Qualifications
- Three years experience working in one or more of the following
fields: computer science, computer information systems, BSA
(Business Systems Analyst), or related field. (Required)
- Experience designing and documenting business processes and
configuring application functions. Understanding of Lean and Agile
methodologies. (Required)
- Experience conducting or facilitating requirement gathering
interviews or sessions. Experience utilizing analytics tools to
measure success, present opportunities, and support
decision-making. (Required)
- Experience working in a project-based environment using leading
project management practices including schedule management, status
reporting, and communication of project risks and issues.
(Required)
- Experience participating in activities to advance an inclusive
environment that values equity, diversity, inclusion and belonging.
(Required)
- Experience working in higher education or a similarly federated
environment. (Preferred)
- Experience working with Workplace or other similar cloud
solutions. (Preferred)
- Five or more years experience working in one or more of the
following fields: computer science, computer information systems.
(Preferred)
- Demonstrated ability to identify key issues critical to the
organization's need and the success of a desired product, service
and enhancement. (Required)
- Proven record of delivering end-to-end, user-centered products
by considering stakeholder requirements, user research, market
analysis, data, customer feedback, and technical constraints or
opportunities. (Required)
- Strong written and verbal communication skills and is able to
communicate technical information and ideas to a diverse community
of colleagues and stakeholders. (Required)
- Able to establish and advance positive working relationships
and a strong rapport with team members, stakeholders, and
customers. (Required)
- Strong organizational skills and is able to balance competing
priorities and support concurrent projects. (Required)
- Strong demonstrated problem-solving skills; scopes solutions
based on knowledge of available resources and timelines. Able to
ask questions, gather information, evaluate options, and make
decisions with integrity. (Required)
- Thinks creatively and proposes innovative ideas, including the
incorporation of new technologies or processes. Is able to work
with agility in a fast-paced environment. (Required)Education,
Licenses, Certifications & Personal Affiliations
- This position is eligible for a hybrid work arrangement that
includes regular visits to campus as needed (for those who work
remotely, travel/lodging expenses are not eligible for
reimbursement).
- The anticipated pay range for this position is $103,500 -
$115,000, annually; salary is dependent upon the skills and
experience of the selected finalist.
- NOTE: This position REQUIRES that a RESUME and COVER LETTER be
submitted in addition to the application. Please have these two
files ready to upload when applying.
- Bachelor's Degree in Business administration, organization
development, communication, or public administration, or a related
field, or equivalent combination of experience/training.
(Required)
- Bachelor's Degree in Business administration, organization
development, communication, or public administration.
(Preferred)Special Conditions for Employment
- Background Check: Continued employment is contingent upon the
completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must
be completed prior to the start of employment.Schedule8:00 A.M. to
5:00 P.M. PT, Monday through Friday and/or variable based upon
operational needs.Union/Policy Covered99-Policy CoveredComplete
Position Description
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Keywords: The Regents of the University of California on beh, Buena Park , Business Systems Analyst, Workplace Products, Professions , Los Angeles, California
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