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Consumer Service Operations Representative

Company: VirtualVocations
Location: Oxnard
Posted on: November 15, 2024

Job Description:

A company is looking for a Consumer Service Operations Representative 2 to assist members and providers with various issues.



Key Responsibilities

Handle inbound calls from members and providers regarding eligibility for state and federal programs
Gather personal and financial information to complete state applications on behalf of members
Assist members in locating additional resources for healthy living, such as medication cost reduction and food security support


Required Qualifications

3 years of customer service experience, including typing/data entry
Ability to adapt to an ever-changing environment
Proficient in Microsoft Office Outlook and Word
Strong typing and computer navigation skills
Previous healthcare experience preferred

Keywords: VirtualVocations, Buena Park , Consumer Service Operations Representative, Sales , Oxnard, California

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